Legal & Platform Rules

399det Terms and Conditions

These terms govern your use of the 399det platform. Please read them carefully before registering or placing any bets. By using 399det, you agree to everything outlined here.

Last Updated: January 2025
QUICK OVERVIEW
Must be 18+ to register and play
One account per person — strictly enforced
Bonuses subject to wagering requirements
Withdrawals processed via bKash / Nagad
399det reserves the right to suspend accounts
Responsible gaming tools available to all players
Key Policy Highlights

The most important rules every 399det player should know before getting started.

Eligibility & Age Verification

You must be at least 18 years old to open a 399det account. We verify age during registration and reserve the right to request identity documents at any time. Accounts found to belong to underage players will be closed immediately and any funds returned.

Bonus & Promotion Rules

All bonuses on 399det come with wagering requirements that must be met before withdrawal. Bonus funds cannot be transferred between accounts. Attempting to abuse the bonus system — including creating multiple accounts to claim the same offer — will result in account suspension.

Deposits & Withdrawals

399det processes all deposits and withdrawals through bKash, Nagad, and Rocket. Deposits are credited instantly. Withdrawals are typically processed within five minutes but may take up to 24 hours during peak periods. All transactions must use the same payment method as the original deposit.

Prohibited Activities

399det strictly prohibits match-fixing, collusion, use of automated betting software, and any form of fraud. Players found engaging in prohibited activities will have their accounts permanently closed and any winnings forfeited. 399det cooperates fully with relevant authorities in fraud investigations.

Account Security

You are responsible for keeping your 399det login credentials secure. Do not share your password with anyone. 399det will never ask for your password via email or chat. If you suspect unauthorised access to your account, contact our support team immediately to have it secured.

Responsible Gaming

399det is committed to player wellbeing. We provide deposit limits, session reminders, and self-exclusion tools to every player. If you feel your gambling is becoming a problem, use the responsible gaming tools in your account settings or contact our support team for immediate assistance.

These Terms and Conditions ("Terms") govern your access to and use of the 399det platform, including all betting, gaming, and account services available at 399det.app. By registering an account or using any part of the 399det platform, you confirm that you have read, understood, and agreed to these Terms in full. If you do not agree, please do not use 399det.

1 Acceptance of Terms

By accessing the 399det website, creating an account, making a deposit, or placing a bet, you enter into a legally binding agreement with 399det. These Terms apply to all users of the platform, including registered players, visitors, and anyone who interacts with 399det content or services in any way.

399det reserves the right to update or modify these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of the 399det platform after any changes constitutes your acceptance of the new Terms. It is your responsibility to check this page periodically for updates.

Important: These Terms should be read alongside the 399det Privacy Policy and Responsible Gaming Policy, both of which form part of your agreement with 399det.


2 Eligibility

To register and use a 399det account, you must meet all of the following eligibility requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a resident of a jurisdiction where online betting is not prohibited by local law.
  • You must not be listed on any self-exclusion register or have previously been excluded from 399det.
  • You must not be acting on behalf of another person or as an agent for any third party.
  • You must not be an employee, contractor, or affiliate of 399det or any of its partner companies.

399det reserves the right to request proof of age and identity at any point. If a player is found to be underage, their account will be closed immediately, all bets will be voided, and any deposited funds will be returned to the original payment method. No winnings will be paid out to underage players under any circumstances.

Age Restriction: 399det operates a strict 18+ policy. We use automated and manual verification processes to detect underage registrations. Providing false information about your age is a serious violation of these Terms.


3 Account Registration

Each player is permitted to hold only one 399det account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being suspended and any balances forfeited.

When registering with 399det, you agree to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, contact number, and payment details. You are responsible for keeping your account information current. 399det is not liable for any issues arising from outdated or incorrect account information.

  • Use a strong, unique password for your 399det account.
  • Never share your login credentials with anyone else.
  • Log out of your account when using shared or public devices.
  • Enable two-factor authentication for additional security.
  • Notify 399det support immediately if you suspect unauthorised access.

399det accounts are personal and non-transferable. You may not sell, transfer, or assign your account or any account credits to another person. Any attempt to do so will result in immediate account closure.


4 Deposits and Withdrawals

399det supports deposits and withdrawals through bKash, Nagad, and Rocket — Bangladesh's three most widely used mobile financial services. All transactions on 399det are processed in Bangladeshi Taka (BDT).

Deposits: Deposits are credited to your 399det account instantly in most cases. The minimum deposit amount is ৳200. There are no fees charged by 399det for deposits, though your mobile financial service provider may apply their own charges.

Withdrawals: Withdrawal requests are typically processed within five minutes during normal operating hours. During peak periods or for larger amounts, processing may take up to 24 hours. The minimum withdrawal amount is ৳500. Withdrawals must be made to the same payment method used for the original deposit.

  • All withdrawals are subject to identity verification before processing.
  • 399det reserves the right to request supporting documentation for large withdrawals.
  • Withdrawals of bonus-derived winnings are subject to wagering requirements being met in full.
  • 399det does not charge withdrawal fees, but mobile financial service charges may apply.
  • Fraudulent or suspicious transactions will be held pending investigation.

Fast Payouts: 399det is committed to processing withdrawals as quickly as possible. The vast majority of withdrawal requests are completed within five minutes of submission.


5 Bonuses and Promotions

399det offers a range of bonuses and promotions to both new and existing players, including the welcome bonus, weekly reload bonus, cashback programme, and referral rewards. All bonuses are subject to the specific terms attached to each offer, as well as the general bonus rules outlined here.

Unless stated otherwise in the specific promotion terms, the following general rules apply to all 399det bonuses:

  • Bonuses are available to one account per person, household, device, and IP address.
  • Bonus funds must be wagered the required number of times before any withdrawal can be made.
  • Wagering requirements must be completed within the timeframe specified for each bonus.
  • 399det reserves the right to withdraw any bonus offer at any time without prior notice.
  • Bonuses cannot be combined unless explicitly stated in the promotion terms.
  • Any attempt to exploit or abuse the bonus system will result in account suspension and forfeiture of all bonus funds and associated winnings.

Bonus Abuse: 399det uses automated systems to detect bonus abuse, including the use of multiple accounts, coordinated betting patterns, and other forms of exploitation. Players found abusing the bonus system will be permanently banned from 399det.


6 Betting Rules

All bets placed on 399det are subject to the specific rules of the relevant sport or game, as well as the general betting rules outlined here. By placing a bet on 399det, you confirm that you understand and accept the applicable rules.

  • All bets are final once confirmed. 399det does not accept requests to cancel or amend confirmed bets.
  • In the event of a technical error or system fault, 399det reserves the right to void affected bets.
  • Odds are subject to change up until the moment a bet is confirmed. The odds displayed at confirmation are the odds that apply to your bet.
  • For live betting, bets are accepted at the discretion of 399det and may be suspended at any time.
  • In the event of a dispute regarding the outcome of a bet, 399det's decision is final.
  • Maximum bet limits apply to certain markets and events. These limits are displayed in the betting interface.

For casino games and slots on 399det, including Dragon Hatch, Crazy 777, Color Game, and jackpot titles, the rules of each individual game apply. All games use certified random number generation systems that are independently audited for fairness.


7 Prohibited Activities

The following activities are strictly prohibited on the 399det platform. Engaging in any of these activities will result in immediate account suspension, forfeiture of all funds, and may result in legal action:

  • Match-fixing, spot-fixing, or any form of manipulation of sporting events.
  • Collusion with other players to gain an unfair advantage.
  • Use of automated betting software, bots, or scripts of any kind.
  • Exploiting software bugs, glitches, or errors for financial gain.
  • Money laundering or using 399det for any illegal financial activity.
  • Creating multiple accounts to claim bonuses or circumvent account restrictions.
  • Providing false identity information during registration or verification.
  • Accessing 399det from a jurisdiction where online betting is prohibited.

Zero Tolerance: 399det has a zero-tolerance policy for fraud, cheating, and match manipulation. All suspicious activity is reported to the relevant authorities. 399det cooperates fully with law enforcement investigations.


8 Account Suspension and Closure

399det reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in the following circumstances:

  • Violation of any of these Terms and Conditions.
  • Suspected fraudulent activity or money laundering.
  • Failure to complete identity verification when requested.
  • Chargebacks or disputed transactions initiated by the player.
  • Abusive, threatening, or inappropriate behaviour toward 399det staff.
  • Requests from law enforcement or regulatory authorities.

If your account is suspended due to a suspected violation, 399det will investigate the matter and notify you of the outcome. If the suspension is confirmed, any funds in your account at the time of suspension may be withheld pending the outcome of the investigation. Legitimate funds will be returned to the original payment method once the investigation is complete.

Players may also request voluntary account closure at any time by contacting 399det support. Voluntary closure requests will be processed within 24 hours. Any remaining balance will be returned to your registered payment method.


9 Intellectual Property

All content on the 399det platform — including but not limited to the website design, logos, graphics, text, game interfaces, software, and promotional materials — is the intellectual property of 399det or its licensed partners. You may not copy, reproduce, distribute, or create derivative works from any 399det content without prior written permission.

The 399det name, logo, and brand identity are registered trademarks. Unauthorised use of 399det trademarks in any context — including social media, advertising, or third-party websites — is strictly prohibited and may result in legal action.


10 Privacy and Data Protection

399det collects and processes personal data in accordance with its Privacy Policy. By using the 399det platform, you consent to the collection and use of your personal data as described in that policy.

399det uses your personal data to operate your account, process transactions, verify your identity, comply with legal obligations, and improve the platform. 399det does not sell your personal data to third parties. Data is shared only with payment processors, identity verification services, and regulatory authorities where required by law.

You have the right to request access to the personal data 399det holds about you, to request corrections, and to request deletion of your data subject to legal retention requirements. To exercise these rights, contact 399det support at [email protected].


11 Responsible Gaming

399det is committed to promoting responsible gambling and protecting vulnerable players. We provide a range of tools to help players manage their gambling activity, including deposit limits, loss limits, session time limits, and self-exclusion options. These tools are available in your account settings at any time.

  • Deposit limits can be set on a daily, weekly, or monthly basis.
  • Session time reminders can be configured to alert you after a set period of play.
  • Self-exclusion allows you to block access to your 399det account for a defined period.
  • Reality checks display your net win/loss position at regular intervals during play.

If you believe you or someone you know may have a gambling problem, please visit the Responsible Gaming page for resources and support information. 399det takes player wellbeing seriously and encourages all players to gamble responsibly.

We Care: Gambling should always be fun. If it stops being fun, 399det's responsible gaming tools and support team are here to help. Contact us at [email protected] at any time.


12 Limitation of Liability

To the maximum extent permitted by applicable law, 399det shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to loss of winnings, loss of data, or interruption of service.

399det does not guarantee that the platform will be available at all times or that it will be free from errors or interruptions. Scheduled maintenance and unplanned outages may occur. 399det will make reasonable efforts to minimise downtime and to notify players in advance of scheduled maintenance where possible.

In the event of a technical error that results in an incorrect payout or odds display, 399det reserves the right to correct the error and adjust affected bets accordingly. Players who have received an incorrect payout due to a technical error are required to notify 399det immediately and return any overpayment.


13 Changes to These Terms

399det reserves the right to amend these Terms and Conditions at any time. Changes will be published on this page with an updated "Last Updated" date. For significant changes, 399det will make reasonable efforts to notify registered players via email or in-platform notification.

Your continued use of the 399det platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using 399det and contact support to close your account.

It is your responsibility to review these Terms periodically. 399det recommends checking this page at least once every three months to stay informed of any updates.


14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern about your 399det account, please contact our support team. We're available 24 hours a day, seven days a week.

Email Support
[email protected]
Live Chat
Available 24/7 via the 399det platform

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